When should a customer no longer be a customer? When should we let go a customer? When is or isn't a customer right?. In this new normal, let's talk about how to be more efficient and profitable making sure we accept and keep the right customers. Let's discuss! ...

Ever wondered how you could position yourself as an MSP? How you tell you potential customers that they need an MSP? Struggling to sell? Need ideas? Let's talk about it! ...

In this episode we discuss few of the worst moments in our business history. How we overcame, overcome and became what we are now. Thinking that your business is the only one struggling right now based on everything that happening around it? - Listen to this episode, you might find some guidance on how to overcome obstacles. ...

In this episode we discuss mental health of the employees and owners at an MSP. Every business is tough to run or to be in, but we need to have that balance or that disconnect that will help us get to the next stage. Let's discuss that work-life balance, but to the next level... Listen and enjoy! ...

In this episode we have a special guest: Chris Stock, Infinite IT's CIO. We dive into acquiring new account and maintaining customers. How and why to have a healthy relationship with your current customers. You need to become way more than just a trusted advisor to to them. Listen and enjoy! ...

Happy new year! First episode of 2021. New year new predictions. New book. New chapter. What's coming down this year?. How is your business adjusting to the new normal? Listen and enjoy. ...